Transport & Logistics Developments

   Review of Performance Indicators and Quality Criteria



D2.2.5 Quality Criteria and Performance Indicators GPI 28-01-2010.pdf


Any business activity relies on indicators for providing guidance in long-term. Indicators are important for business management, analysis and modelling. Therefore which indicators are selected and used or how data are collected need to be evaluated.


An objective of the SKEMA project is to gather dispersed and unstructured information and to convert it into valuable knowledge. As part of this aim, the SKEMA Policy Index was proposed to structure the maritime policies of DG TREN in a form that facilitates the easy search of information.


Our study ”Quality criteria and performance indicators” aimed to recommend a potential indicator set based on this Policy Index framework. This will assure the policy-makers that there is a clear link between policy objectives of the European Union and performance of an industry. Also it will assure the market agents that they are well prepared to anticipate any changes in EU transport policy.

The EU policy is evolving with relatively huge implications for markets, companies and investors. National governments themselves become increasingly involved in EU policy proposal and design. EU policy objectives became targets for the internal market. Economic consequences from policies are being regularly analysed. And this process will move inwards still further.


The study provides an extensive review of existing criteria and performance indicators relevant to the European maritime/logistics sector as a solid basis for the proposed indicator set. The introduction provides wider theoretical understanding of how to develop sustainable indicators. Further sections analyse the performance indicators of the supply-chain driven by efficiency and compatitiveness. The study also explores the capital markets’ criteria as socially responsible benchmarking in order to broaden the set of industry-led indicators. In addition, the study discusses briefly the statistical sources of information that will provide quantitative data.


Finally, the report proposes a potential indicator set which will be developed further in future studies. The proposed indicators are linked to the SKEMA Policy Index through the codes and clearly define the relation between policy objectives and an industry performance. Future studies could discuss the desired direction or quantitative levels of indicators.  

skema kpis


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   Glossary Terms


FTSE4Good Index Series
The FTSE4Good Index Series has been designed to measure the performance of companies that meet globally recognised corporate responsibility standards, and to facilitate investment in those companies.
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Indicator data
These are values used in indicators. Data is collected from various statistical sources.
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Indicator framework
This a conceptual structure linking indicators to a theory or planning process. In Europe, indicator framework is usually linked to policy objectives to facilitate the decision-making process.
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Indicator set
It is a group of indicators selected to measure progress. The set may represent different aspects of the economic development of an industry. For example, the sustainable indicator set also takes the social and environmental issues into consideration.
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Indicator type
This is the nature of data used by indicator. It could be qualitative or quantitative. In accordance with the nature of data, indicators are classified into different groups.
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It is a desirable change defined in a policy document or in a planning process. Objectives and instruments are conceptually distinct and both are integral to having a policy. Transport authorities are motivated by different objectives - for example, improving transport traffic, reducing noise or accidents.
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It is a specified, realistic, measurable objective. It is usually described in policy documents such as monetary policy, national macroeconomic policy or EU transport policy papers.
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  Additional Information for Review of Performance Indicators and Quality Criteria
  Environmental Science and Policy
International Journal of Operations&Production Management
Journal of Business Logistics
International Journal of Production Economics
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